Privacy Policy
Privacy Policy of PDLI Clients
We maintain, respect, and value your privacy. This Privacy Policy provides you with information on what we collect and how we use and share your information as well as your rights under the applicable law and rules on privacy in the Philippines. Before continuing, please carefully read the points below.
The provisions of this Policy notwithstanding, PDLI (the “Company”), in some cases, may rely on certain exemptions applicable under relevant local privacy laws including, but not limited to, Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (the “Data Privacy Act”) and its implementing rules and regulations.
Personal data we collect and its reason
The Company may collect and hold a range of information about you including Personal Information and Sensitive Personal Information (collectively referred to as “Information”), defined under the Data Privacy Act as follows:
“Personal Information” refers to any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify an individual.
“Sensitive Personal Information” refers to personal information:
- About an individual’s race, ethnic origin, marital status, age, color, and religious, philosophical or political affiliations;
- About an individual’s health, education, genetic or sexual life of a person, or to any proceeding for any offense committed or alleged to have been committed by such person, the disposal of such proceedings, or the sentence of any court in such proceedings;
- Issued by government agencies peculiar to an individual which includes, but not limited to, social security numbers, previous or current health records, licenses or its denials, suspension or revocation, and tax returns; and
- Specifically established by an executive order or an act of Congress to be kept classified.
In particular, the Company may collect and process Information such as:
Personal information
We may collect information such as your name, gender, date/place of birth, age, marital status, contact details, education, nationality, address, etc.), work/business information, bank/financial information, spouse/reference information, co-maker information (if needed), and other information classified as “personal data,” “personal information,” or “sensitive personal information” under the Data Privacy Act, and other relevant laws, rules, and regulations, and those of your authorized representatives, as well as accounts, transactions, and communications.
Voice and Video Recordings
Voice recordings, with your consent, and video recordings captured by our CCTV camera and other similar recording devices and processes, which may be also observed when visiting our offices and/or using our facilities
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Application and Contact forms
If you apply and use the contact forms on our website, we collect the data provided in the application and contact forms, to verify your information, perform credit checks and other relevant actions related to your application.
How we use your Information
The Company may use your Information for a range of different purposes, including but not limited to:
- For compliance with legal and regulatory requirements including, but not limited to, submission of data to credit bureaus and the Credit Information Corporation and compliance with orders, instructions, and requests from the courts and other local or foreign regulatory, governmental, tax, and law enforcement authorities or other similar authorities
- For verification of your identity
- For credit examination necessary to reserve, manage, change, and exercise our rights as creditor, including, but not limited to, verification of collaterals, credit standing, capacity to pay, and receivables
- For prompt and proper response to your inquiries
- For the preservation of records of negotiations and transactions between you and the Company
- For the purpose of selling, solicitation, mediation, brokerage, agent, sending advertisement and advertisement, sending (including e-mail) financial products and services relating to our business, with your prior consent
- For conduct of market research and analysis inside our company
- For research and development of financial products and services
- For execution of insurance contracts, as applicable
- For administrative procedures and examination of payment of claims
Who we share your data with
The Company may need to disclose your Information to related entities, contracting parties, partners and other organizations, both within and outside your local country, for purposes related to your transactions with the Company. You agree and acknowledge that your Information may be shared in this way without the need for any further consent from or notification to you.
The circumstances in which the Company may disclose your information include, but are not limited to:
- Compliance with legal requirements and orders, instructions, and requests from the courts and other local or foreign regulatory, governmental, tax, and law enforcement authorities or other similar authorities;
- Enforcement our terms of service, including other applicable policies, in addition to the creditors’ rights to customers using our loan products with respect to the services we provide
- Dealing with fraud, security or technical problems, to respond to emergencies, or to protect customers or third parties’ rights, property or security.
How we store and how long we retain your data
The Company may store your Information in hard copy or electronic format, in locations both inside and outside of the Philippines, in storage facilities that the Company owns and operates, or that are owned and operated by our service providers or other third parties with whom the Company contracted. The Company will ensure that any restrictions imposed by local privacy laws in relation to the transfer of Information by the Company to overseas recipients are observed.
The Information shall be retained for as long as the purpose for which it was collected, and such other purposes that you may have consented to from time to time, remains in effect and until such time as it is no longer required nor necessary to keep your information for any other legal, regulatory or business purposes.
In particular, if you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we store the Information they provide in user profile. All users can see, edit, or delete their Information at any time (except for the username). Website administrators can also see and edit that information.
How we protect your data
The Company will take reasonable steps to maintain the security of your personal information and to protect it from unauthorized disclosure. The Company also ensures that our service providers provide proper safeguards to ensure the confidentiality of the Information, prevent the use of Information for unauthorized purposes, and to comply with the requirements of the current data protection legislation. Security measures will be implemented and personal information will be processed in accordance with current data protection legislation and this Policy.
Please note though that there may be some circumstances where exemptions under privacy laws mean that the Company does not always grant you access to your Information, or limits the processing of your Information. Where applicable, the Company may apply a reasonable administrative charge for providing access to your Information in response to a request.
You may also use these contact details to notify the Company of any privacy complaint you may have against the Company, including if you think that the Company have failed to comply with applicable privacy laws.
The Company commits to acknowledge your complaint in a prompt manner and will give you an estimated timeframe for when the Company will respond to your complaint. While the Company hopes that it will be able to resolve any complaints you may have without needing to involve third parties.
Future Policy Revisions
From time to time, the Company may need to revise this Data Privacy Policy. If the Company will do so, the updated version will apply to all of your Information held by the Company at that time. You can obtain an up-to-date version of this Policy in the Company’s website at www.peacockloans.com. When required by the data privacy legislation, you will be notified of the changes in this Policy.
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